- How do I make a referral?
For infusion, home health or hospice needs anywhere in Ohio, call our dedicated referral line at 1.888.873.7888.
- What is Infusion Therapy?
For an extensive overview of what comprises the services we provide, visit the National Home Infusion Association Web site (www.nhianet.org - patient resources).
- Where are your locations?
We provide services into a six-state region with two pharmacy locations, Cleveland and Columbus.
- What are your pharmacy hours?
A pharmacist is available at the Cleveland office between 8 a.m. and 5 p.m. Monday through Friday, please dial 1.888.873.8999. The Columbus office hours are 8:30 a.m. to 5:00 p.m., our toll-free number is 1.866.850.9101. Our answering service is available to page a pharmacist evenings and weekends.
- Who do I call when I have questions about my therapy?
Please call the office during the hours indicated above and ask to speak with a pharmacist. For Cleveland, please call 1.888.873.8999 and for Columbus, dial 1.866.850.9101. Outside of office hours you will be connected to our answering service. Please ask for the pharmacist to be paged.
- When is my next delivery?
The date of your next delivery should be on the top of your most recent receipt of meds/supplies.
- How do I reach my nurse?
Your nursing agency should provide you with their contact information. If needed, the pharmacy staff can assist you by giving you the nursing agency’s telephone number.
- Does CSI Infusion Services supply my wound care dressings?
These supplies are generally not a covered infusion insurance benefit and should be obtained through your local pharmacy or DME provider.
- How do I learn more about support organizations for patients on home infusion therapy?
The following Web sites may be useful to learn more information:
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